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  • Downloading an instrument

    A
    A
    I bought and registered my Woodwinds Extended Library (V45-S1DWE-*****-*****) but an issue came up: as I download the *.vsldownload file, the Download Manager claims the file can't be open. It seems that the file extension is not being recognized. I thought of downloading another version of Download Manager, but I can't find it in the place where it should be. Could you help me? Thank you for your attention, Andrea Caso
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Andrea,

    the latest version of the Download Manager is always available in your User Area. You just need to be logged in.

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • A
    A
    Hi Paul, there is no file. Only manuals. The windows is the "Special Edition" one, right? Anyway I checked throughout all the menus: nothing :( Thank you!