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I'm having the same problem. When I click on the 'Download Manager' link, it takes me to a page with nothing but manuals :( I've already successfully installed the e-license, but I can't get my damn instruments because I can't find an install of the download manager. :(
Edit: I've registered my dongle, and it shows that the Recorders is registered to my account. I can even download the file that is supposed to fire up download manager. But I can't find and install for download manager :(
Hi David,
Have you been logged in when searching for the download files? When you're logged in with your registered email account you should be able to access all eligible libraries, software etc. here in your User Area. Here's the link to the new Vienna Instruments Player, and the download to your Special Editions and Single Instruments.
If you're logged in but don't see anything, please try to empty the cache in your browser and to delete all cookies from vsl.co.at - or try another browser like Firefox or Chrome.
Regarding Epic Horns, you can find the Vienna Instruments version here.
Hope that helps!
Best,
Stefan
hi david,
unfortunately epic horns for giga do not show up in your registered products - possibly you have registered them to another account.
more unfortunately the legacy horizon series product cannot open in the vienna instruments player (different format and bit-depth).
for more detailed help please contact 
