Vienna Symphonic Library Forum
Forum Statistics

190,291 users have contributed to 42,728 threads and 257,090 posts.

In the past 24 hours, we have 3 new thread(s), 22 new post(s) and 43 new user(s).

  1. Home
  2. Software
  3. Vienna Instruments Pro
  4. [SOLVED] no sound after updating

  • [SOLVED] no sound after updating

    G
    G

    Hello,

    I am still trying to figure out the new Vienna ensemble Pro.

    Set up: Mac Pro with Logic 9, 27' iMac as slave.

    With the last version before this one of VE Pro I had sound, and everything seemed to work without a problem.

    I updated yesterday to the latest versions of VI Pro and VE Pro.

    I also updated eLC.

    After the update: no sound from my masterkeyboard, no sound from the virtual keyboard in VE Pro (the keyboard does not seem to react, I cannot 'press' the keys with my mouse).

    So somewhere something went wrong, something is different since the last version.

    Here is the procedure I follow (and it worked with the older version of VE Pro):

    I open VE Pro server on the iMac

    I start Logic on the Mac Pro.

    I create an audio instrument (output 1-2), choosing audio instruments->VSL->VEPro->stereo.

    The server interface window opens.

    I connect with the iMac. I see the connection is succesfull, because the iMac appears as available slave computer.

    I click 'add' on the iMac server window, I name the instance, and an empty VEPro window appears.

    I add an VI Pro instrument. (from the 'channel' drop down menu) and the instrument appears.

    I load a saxophone from the library. (I can see the bar extending in the window, so it is really loading the samples).

    BUT THERE IS NO SOUND, NO OUTPUT.

    I see nothing happening on my MOTU 24/08.

    When I play my masterkeyboard I do not hear anything in Logic, no output.

    Also the virtual keyboard in the VI instrument does not react to anything (there are white keys indicating the range, and coloured ones to switch with, so I can see the instrument is actually loaded. I cannot seem to be able to 'press' the keys with the mouse).

    What do I do wrong?

    When I put the audio engine to 'on' (it is off by default) nothing changes.

    Midi is set to omni..

    The preferences dialog box in the VE Pro window is not active. I cannot click it, so I cannot choose any preferences.

    When I start the VI Pro stand alone, this does work (gives sound through the built-in speaker of the iMac.

    I am convinced I do something wrong, or some setting is wrong but I cannot find it.

    I am at a loss what to do now.

    Please help....

    Greetings,

    Gerard
  • G
    G

     Anybody?

    Gerard
  • M
    M

    It sounds like your VE Pro settings could have become corrupted. Please delete the file "/Users/yourusername/Library/Preferences/at.co.vsl.viennaensemblepro.plist" and restart VE Pro.
  • G
    G

     Hello Martin,

    I did as you asked: deleted the .plist file and restarted VE Pro.

    But there is no difference. I cannot press the keys on the virtual keyboard, and there is no sound.

    What could be the problem..?

    Greetings,

    Gerard
  • M
    M

    Are you by any chance just running the server, creating a new preserved instance - not having it connected to anything at all? This would explain the behavior....
  • G
    G

     Hello Martin,

    No, the server on my iMac is connected. I can see that because on my Mac Pro the server interface shows the connection.

    The way I do it is as follows:

    I open the server on the iMac.

    I start Logic

    I create a software instrument, VE Pro there which opens the server interface window.

    I connect this with the server on the iMac.

    It connects succesfully.

    Then I click 'add' on the server on the iMac, this opens a naming panel.

    I name it 'test' and a VE Pro window is opened. (empty).

    I create a new VI Pro.

    I load a sound. (load is succesful)

    No sound, Preferences not clickable. Audio engine is off by default, I put it on. No difference.

    I don't know what to do next...

    (Thanks for your help)

    Greetings,

    Gerard
  • M
    M

    If you first connect - then add a new instance - you will then have two instances in the server. If you start adding instruments to the one you added manually (the one Logic is NOT connected to) you will of course not hear anything.

    You either need to:

    a) Click "Add" in server - then connect from Logic

    or

    b) Don't click "Add" at all after connection - just add your ViPro to the auto-created instance

    If an instance is connected to a host - the titlebar will change to show "Title (connected [hostip])". If it is not connected - it will just show "Title".

    Cheers,