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  4. [SOLVED] registration issue

  • [SOLVED] registration issue

    S
    S

    I've entered the serial numbers for my Special edition and plus version - unfortunatley my steinberg dongle was not plugged in the computer so I have now the issue that I can't request an authorization code. Problem now: no chance to rerun this procedure and hence cannot procede the installation and usage of the product. Have already sent an email to the support team and waiting for support - however any idea how I could solve this problem alone?
  • PaulP
    VSL Team
    PaulP

    Hi Seifenbrett,

    I just answered to your mail to and sent the Activation Codes once again [:)]

    Your Activation Codes are always sent to your registered email address right after you registered the products on our website. I assume that they landed in your SPAM folder.

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • S
    S
    Thanks - correct they landed in the spam folder