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  4. [SOLVED] Vienna Instruments missing from project

  • [SOLVED] Vienna Instruments missing from project

    R
    R

    Im posting here because originally I bought VE Pro.  But I am using the Vienna Instruments plug in to use the instruments that I got with VE Pro.

    I've used the legato Cornet in a project.  Now that I need to make stems of the project, the Cornet is not available any more.  No instruments show up on the right side of the plug-in.  On the left side it shows, "The following licenses are installed."  And there are a bunch of things in the list.  I can't click anything on the left side to get it to appear on the right side.  

    The right side just says (empty preset).  

    I probably just dont' know basic operation but the cornet was already in this project and now it is gone.

    How can I get it back?

    Thanks,

    In a hurry. Project is due.
  • R
    R

    In the meantime, I decided to download the latest Vienna player.  Upon startup, Logic gave me this message, "Application "VSL" has caused the following error: Unknown exception caught.  Process execution failed.  Options:  Click Ok to abort.

    Double help!
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi rJames,

    Please update your eLCC software.

    If that doesn´t help, take a look at the eLicenser Control Center and check whether you have downloaded your licenses.

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Another thought:

    Open the "Directory Manager" from your "Vienna Ensemble PRO" folder, remove all folders and add the "Epic Orchestra" sample content again by drag and drop.

    Here is a video on "How to use the Directory Manager".

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • R
    R

    It says that my samples are in a folder called V50standard.  I'll bet that I erased that folder when I was cleaning disc space.

    Too bad the folder wasn't called VSL instruments or something like that.  I hope it is easy to reinstall those instruments.  Will I find them on a disc somewhere or was this a download lib?  I know I have a hardware key but don't remember if I got a disc or downloaded.

    I'll look, please inform.

    Thanks,

    Ron
  • R
    R

    I don't find any software boxes.  Can you direct me to a download, please?

    Thanks,

    Ron
  • R
    R

    I do find, in my downloads folder, these installers.  Vienna Instruments.pkg, Vienna Ensemble Pro.pkg, Vienna Ensemble Pro-1.pkg, Vienna Ensemble Pro-2.pkg, Vienna Ensemble Pro-3.pkg

    Which one will give me only my instruments back?

    Thanks,

    Ron
  • R
    R

    I've also just found a folder called, V50standard.  But it has little in it.  Epic_Orchestra_standard-files.txt      and      package.info
  • R
    R

    Also found this    setup-Epic-Orchestra_07.cab
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi,

    sorry for the delay.

    Your downloadable Epic Orchestra is available here.

    Please follow the instructions on top of the page.

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • R
    R

    thanks. got it.