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  4. eLicenser Control-error has locked me out of VEPro

  • eLicenser Control-error has locked me out of VEPro

    P
    P

    I'm glad this happened late at night and not at the start of my work day.

    I try to load an instance of VEP and get this warnimng......

    eLicenser Control-error

    Application "Vienna Instruments PRO" has caused the following error

    elicense contains no valid license for this application

    Options

    -For trouble shooting infornmation click help  (there is no "help")

    -Click license to view available license (I'm not in that program)

    - Click Cancel to abort

    well you can't hit cancel to abort because then another warning comes up and says "you can't do this because the application might crash.

    You can't hit "retry" cos nothing happens.

    You are stuck in a cycle and you have to force quit to get out of it.

    Ok enough going in circles for one night.

    Please how does a person fix this and do some work?

    I don't own VIPro and don't need it. It was a demo that came with the update.
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi philco,

    Please update your VE PRO to the latest version (7043) - sorry for the inconvenience!

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • P
    P

    Hi Paul, I'm already using 7043. That version is the one giving this error. It was fine all day and then all of a sudden this happened.
  • K
    K

    I assume you loaded a VE Pro project that contains VI Pro's. It will not allow to load those without a VI Pro license.
  • PaulP
    VSL Team
    PaulP

    HI Philco,

    I just sent you a VI PRO demo license, so that you can unload all VI PRO instances and everything should work fine again.

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • P
    P

    Thanks Paul, that's exactly what it was.

    When VEPro starts up and instance it automatically puts a Vienna Instrument and a Buss. I must have just left them there and added my instruments and then saved the project. Of course now the demo has run out and won't let me load anything.

    Thanks for the demo extension. That will get me out of trouble. I will check all the projects done in the last month and make sure there are no VIP instruments involved.

    Wouldn't it be better if VEP just didn't load the VIP instruments rather than shutting down the whole app?

    Perhaps it doesn't happen very often.

    Thanks again.
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi philco,

    @philco said:

    Wouldn't it be better if VEP just didn't load the VIP instruments rather than shutting down the whole app?

    The new version doesn´t even load a VI PRO instance with a new project in the first place, so that should be fine.

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support