Vienna Symphonic Library Forum
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  • RoomPack 2 Installer not working [SOLVED]

    Hello, I just purchased RoomPacks 2 and 3 and in downloading all the necessary files the installer for RoomPack 2 doesn't seem to download. The installer icon says it's 0 bytes and when I double-click on it I receive an error message that reads, "WIN-2.0-r64.exe is not a valid Win32 application" I've tried using three different browsers to download it and still the same thing. Can you please help? I am very much looking forward to using these rooms. Thank you for your time.


  • A fellow user had a similar problem a few days ago, and as far as I remember the cure was to empty the cache of the browser before starting the download.

    OTOH, we also had a the case of a file being corrupted by some house-holding actions of the server software, so I will give it a try myself and download the whole RoomPack from the User Area.

    I'll tell you what happened ASAP.

    PS .... I just re-read your message: You _do_ know that you need a 64-bit OS to install MIR ...? The error-message seems to refer to the fact that you were trying to install the RoomPack on a 32-bit system.

    Kind regards,


    /Dietz - Vienna Symphonic Library
  • Hi Dietz, I do have a 64 bit version of Windows 7. I've been using MIRse and I love it. RoomPack 3 is great and works well. I don't understand the error message. The other two browsers I used had cleared caches so that's not the problem for me. I look forward to your reply. Thank you.

  • Our IT-gurus have changed some things in the download area which _could_ help in your case. Would you please retry and tell me it it works for you now?

    TIA,


    /Dietz - Vienna Symphonic Library
  • Hi Dietz, Beautiful, whatever they did it worked. I have RoomPack 2 working in MIRse and it sounds beautiful. Thank you all so much. Phenomenal software and customer service. You guys are great. Thank you again.

  • Whew! Thanks again for your patience, and special thanks for your friendly words. I' glad to hear that you enjoy MIR as much as we do! :-)

    All the best,


    /Dietz - Vienna Symphonic Library