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  4. [SOLVED] Vienna Instruments Pro - Installation of Flugelhorn does not work

  • [SOLVED] Vienna Instruments Pro - Installation of Flugelhorn does not work

    S
    S

    Hi there,

    I've just purchased a license for Vienna Instruments Pro and got a license for the new Flugelhorn instrument. After activating the license on my ViennaKey I downloaded the stub file "V57flugelhorn_eu.vsldl" and double clicked the file which opened the Vienna Download Manager v1.0.6844. The progress indicator was instantly set to 100% and an "Install" button appeared. After pressing the Install button I always get the following error message:

    "Could not open file: /Volumes/HD2-1TB/VI/V57flugelhorn_eu/package.info"

    and afterwards

    "package.info file not found in download"

    The license key exists on my ViennaKey for this instrument and I have no idea what I'm doing wrong.

    Any advice is really appreciated. Thanks!
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    HI Soenke,

    did you update your eLCC yet?

    Another thought: Could it be that the download location you used in the Download Manager has restricted rights?

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • S
    S

    Hi Paul,

    Thanks for your help. Yes, I had permission problems which I've fixed now. All works fine as expected!

    Best,