Hi
Have just installed the latest version of Ensemble PRO ... but now it won't start. Says eLicenser cannot find the key.
I do have a code for Epic Orchestra ... but cannot find code for Ensemble Pro.
What am I doing wrong?
Thanks
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Hi
Have just installed the latest version of Ensemble PRO ... but now it won't start. Says eLicenser cannot find the key.
I do have a code for Epic Orchestra ... but cannot find code for Ensemble Pro.
What am I doing wrong?
Thanks
Hello Drew,
please restart your computer and when you´re on Mac, please dis/reconnect your Vienna Key and repair permissions with disk utility. Then launch eLCC – do you see the key and the licenses now?
In case that the problem persists please send your setup details and a problem description to .
Best regards,
Maya
Hi
I cannot see Vienna Ensemble 3 (or any vienna ensemble license) on my key.
Which is strange, because I have been using it for over a year (with Epic Orchestra and all my other Vienna libraries).
However, I have found an archived email with 3 activation codes for VE 3.
So, I have used the first of these to "activate" a VE3 license.
But still no joy ... I am getting two errors .. "Unknown Exception Caught. Process Failed" ... then the message about unable to find the license.
My other Vienna apps start fine (including VI Pro)
I will try updating elicenser.