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  3. Upgraded Workstation - eLicenser Soft Deactivated

  • Upgraded Workstation - eLicenser Soft Deactivated

    F
    F

    I just up graded from an iMac to a MacPro and migrated my programs from the old machine to the new.  All my licenses are on the USB dongle.  I can access my music samples with no problem; however how can I get my soft eLicenser changed with the new computer's ID? It contains no licenses.  When Logic scans for new licenses, I have to click thru the error code which is an inconvience. 

    Thank you for your help,

    Freddie
  • M
    M

    Please contact the Steinberg Support directly to get this solved. We do not use or support Soft eLicenser.

    Best regards,

    Maya
  • marnixM
    VSL Team
    marnixM

    Hi Freddie, If you don´t have any software, which relies on the Soft eLicenser, please find the file called SeLicenser.sel in /Library/Application Support/Syncrosoft Soft-eLicenser/ and move the file out of the folder to your desktop or delete it. This should actually resolve the problem. Best, Marnix