Vienna Symphonic Library Forum
Forum Statistics

199,340 users have contributed to 43,161 threads and 258,943 posts.

In the past 24 hours, we have 0 new thread(s), 3 new post(s) and 61 new user(s).

  1. Home
  2. Sample Libraries
  3. Vienna Instruments Libraries
  4. Directory Manager Problem

  • Directory Manager Problem

    B
    B

    I periodically, and quite randomly, have problems with libraries I have licenced not showing up in Vienna Instruments.  At the moment, I cannot see my special edition plus licence showing up in the initial licence details pages in VI.

    I have deleted and manually dragged the library .dat file folders across to the directory manager and rebooted many times, but still to no effect.

    What is the problem here, and why does it reoccur randomly - sometimes it is fine, then the se+ patches disappear?
  • M
    M
    last edited
    last edited

    Dear basso,

    please send a mail to our support and include the following information:

    Which VSL product and software causes the problem?

    Product name:
    software name and version number:

    Which computer do you have?

    OS:
    CPU/Computer model:
    RAM:

    eLCC / LCC version:


    Please send also screenshots of error messages, if any and a screenshot of your Directory Manager window.

    Kind regards,

    Maya