can't change samplerate

[stefunk]

hi, i updated to VIenna PRO but i can't launch it. everytime after startup there's a box saying: "can't start audio enginge. can't change sample rate" what do i have to do? thanx for your help stefunk

[Dietz]

Welcome Stefan,

Our support team will need more specific information to be able to help you (computer- & audiohardware, OS & vers., software & version, driver versions, etc.)

Thanks for your understanding.

[stefunk]

hi, MacBook Pro 2,4 GHZ Intel Core 2 Duo Mac OSX 10.5.8 4 GB RAM Interface: DIGIDESIGN MBox 2 Pro (Firmware 2007-10-31) Vienna Ensemble Pro v4.0 build 4536

[Karel]

This is a known issue that is already fixed for the next update. Thanks for reporting anyway though.

[stefunk]

well. good to know that it ist going to be fixed. but until it is fixed i can't use VSL right now!!!!!

[Paul]

Hello Stefan,

of course you can use your Special Edition in connection with Vienna Instruments / Vienna Ensemble 2.

I see that you have registered VE PRO on the 5th of October.... did the first version (4416) work for you?

Best,

Paul

[Karel]

Actually you just cannot use the Def. samplerate, set a specific one and it will work. r4416 did not have this problem.

[stefunk]

actually i can use it as a standalone. but i CAN'T use it as a plugin in Logic cause it doesn't show up as an available slave!!!

[Paul]

Hello Stefan,

did you start the VE PRO SERVER? Otherwise the Server Interface in Logic will not find any servers to connect to...

Best,

Paul

[stefunk]

yes i've opened everything up: how can i upload pictures here?

[Paul]

Hello Stefan,

you can post a link to a picture that you have uploaded on a server somewhere.

You can also send your screenshots and a detailed description to support [at] vsl [dot] co [dot] at, so that we can check out what´s going on.

Best,

Paul

[stefunk]

already done that!