If this is a duplicate post, I apologize. I submitted it twice and got an error message each time.
I have a Novation Remote Zero SL that I use with my Vienna Instruments String Collections. For some reason, I can no longer get the VI interface to respond to the controllers on the Remote Zero SL. I created a template in the Remote Zero template editor and placed it in slot 36. However, while I know that the template was uploaded to the hardware unit from the PC, I can't get the sliders to move virtual sliders on the screen, nor can I get sliders to Learn their functions. I was able to do this in the past. I only have a USB connection to USB port 1 and that has worked before. It doesn't work now and I don't think I need a MIDI connection to the unit. Does anyone use the Novation Remote Zero or other SL series controllers with Automap 3 Universal and Sonar 8 Producer Edition?
Any response would be appreciated. If possible, I'd be grateful if you would also copy your responses to my direct e-mail address kevjazz@gmail.com, as I'm not sure I'll see notifications of responses. Also, upgrading to Automap 3.2 brought no joy.