hi
i purchased and install the SE yesterday.
went through the whole registration process and installation was proper. the VSL worked fine.
i than installed a different software and during that installation the Syncrosoft license was apperantly damaged, because now i have seem to lost my VSL license!
when i try to activate the SE in a stand alone mode, there are no instrument list on the right, and on the left it says: "no license installed"
i already removed the other notorious software but the problem remains.
i tried to D\L the latest LCC and installed it but it crashes everytime! i cant install it.
help me please, im in a crisis over here!
how can i re-register and re-install my license back?!
thanks i will appreciate any help
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my license was erased
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@jahrusalem said:
hi i purchased and install the SE yesterday. went through the whole registration process and installation was proper. the VSL worked fine. i than installed a different software and during that installation the Syncrosoft license was apperantly damaged, because now i have seem to lost my VSL license! when i try to activate the SE in a stand alone mode, there are no instrument list on the right, and on the left it says: "no license installed" i already removed the other notorious software but the problem remains. i tried to D\L the latest LCC and installed it but it crashes everytime! i cant install it. help me please, im in a crisis over here! how can i re-register and re-install my license back?! thanks i will appreciate any helpBefore you panic, try these steps:
- Uninstall the LCC.
- Re-boot
- Install the latest LCC
- Re-boot
- Run the LCC to see if the licences are on the dongle.
- Report back here.
DG
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i manage to dig a .dll file that was misplaced during one of the installation and it prevented the syncrosoft from running. deleted it and now the license is back on :) thanks for the quick reply bless up