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  4. Sibelius 5 and VSL Special Edition HELP!
  • C
    C
    Yes, the latest version of the "VE WW+Brass" sound set is installed. The latest house style is imported. All the correct channels/instruments are assigned. Everything is updated, I even re-installed things twice. When I play back the file, the instruments either 1) don't change articulations as marked in the score, or, 2) they DO change but it's all the incorrect articulations when using the X controller and setting it to C,11. I think it has to do with assigning the proper key switches on the X, Y, or AB. But as soon as you load an instrument shouldn't it be ready to go without any alteration? If not, what a pain! I figured this problem out on the regular Vienna Ensemble after a few hours of messing around, but with VI PRO I have no idea. please help. I am working with Sibelius 5.4.0 and the Dimension Brass.
  • C
    C
    I think I might have discovered the problem. In Sibelius I can see the "Dimension Brass" options listed at the bottom of the playback devices>sound set>VE Woodwinds+Brass. However, The Dimension Brass.fxp files are missing under the "Download Instruments VI Presets" folder! I just updated the VE/VI+Pro software. I also read the PDF on optimizing playback in Sib 5 under troubleshooting, "Instruments switch wrong or don’t switch at all". I only have the articulation problems with the Dimension Brass. What file should I send you for help, if any?
  • andiA
    VSL Team
    andiA

    Hello Cgerhold!

    Due to an error in the database you didn't have access to the "VE Woodwinds+Brass" sound set with the DVD presets previously. Sorry for that. Please download the sound set again. You should now have access to the version with the VI and VI Pro presets you need.

    Best regards,
    Andi

    Vienna Symphonic Library
  • C
    C
    Thank you fixing that. However I still have the problems of the articulations not changing. I copied the sound set file (VE Woodwinds+Brass.xml) to my sound set folder in Sibelius, and since it was identical to the previous i replaced it. I then copied the the "Woodwinds + Brass VI Presets" folder to my VSL Custom Data folder (I don't know why it would go there versus going to the sound set folder as well). Do I need to extract the .fxp files from the folder and place them in the sound set folder? The sounds playback fine but there is still no articulation change, and this is unique to the dimension brass only. :(
  • andiA
    VSL Team
    andiA

    Hi Cgerhold!

    The VI and VI Pro presets belong to the VSL Custom Data folder and need to be loaded with your Vienna Instruments (Pro) inside Vienna Ensemble. There's no use in moving them to the Sibelius Sounds folder. Did you load the presets or did you just move them to the VSL Custom data folder?

    Best,
    Andi

    Vienna Symphonic Library
  • C
    C
    I followed the directions and put the folder in the VSL Custom data folder. There where not any extra instructions on loading presets or anything like that. So what do you mean by "load the presets", where/how, via directory manager? Then yes, they are loaded in the directory manager. Otherwise I don't know how else you load any presets inside VE. If I go under "Channel" and "load channel preset", everything under the dimension folders are grey'ed out and inaccessible. Is this what you are talking about? I don't have to do any of these extra steps with the SE Instruments. I need some descriptive solutions.
  • andiA
    VSL Team
    andiA

    Hi Cgerhold!

    There are instructions in the readme file, that came with your sound set and also in the "Optimizing Sibelius Playback" manual. VI presets are loaded with Vienna Instruments (Preset select) or with Vienna Instruments Pro (Preset). Just like you load matrices for the Special Edition, you can load these presets for the Dimension Brass.

    Best,
    Andi

    Vienna Symphonic Library
  • C
    C
    Of course I know how to load the dimension presets, how else would I get the sound? What i'm saying is once they ARE loaded they sound fine, but don't change the articulation like they should. It's been 5 days, I need some real solutions!
  • andiA
    VSL Team
    andiA

    Hi Cgerhold!

    I answered your question. If you already knew it, then why did you ask?
    It can have different reasons, when articulations do not change as supposed.

    If you have the same instrument as solo instrument and as Dimension Brass instrument in your score, you might have to go to the Sibelius mixer and select the Sound ID in the third line of each slot manually.

    If this doesn't help, please answer the following questions.

    What instruments do you have in your score?
    Which sound sets does your Playback Configuration include?
    Did you set up programs and channels for all activated VE instances on the Manual Sound Sets tab?
    Do non Dimension Brass instruments in the same score change articulations as supposed?

    Regards,
    Andi

    Vienna Symphonic Library
  • C
    C
    I called support and the problem is fixed. The problem was that in my directory manager, the custom folder was not set to the "VSL custom data folder" under Users_Shared, so I was unable to see the special sib. files. I must have missed that part in the instructions. Thank you.
  • andiA
    VSL Team
    andiA

    Hi Cgerhold!

    Thanks for the update. I'm glad it's fixed now.

    Best,
    Andi

    Vienna Symphonic Library
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