I am a Horizon user and have been seriously considering upgrading to the complete VI Cube. However, I'm very concerned as to whether this is a wise choice at this time as I witness the dirge of cries from previous VSL users who are about to loose their upgrade paths. I am interested in a long-term "license" investment where there will be continued support and upgrade paths without a "time gun" held to my head. I would like to make the choice of when to purchase and when to upgrade myself rather than being forced with an upgrade ultimatum that would result in a significant loss for me (or lost opportunity to carry on in the investment I have made thus far). With a policy of time-limited upgrade paths and sudden changes, how can the company gain the lasting support and trust of its user base? And without this continued support, how would the company be able to support my investment? And with a "sample-locked" dongle-based product, the well-being of the company is extremely important to me. Might it be wiser for me to invest in a smaller product such as the SE given the instability or possible changes this situation forebodes?
Please VSL, with such little time left now for me to make financial arrangements and reach a decision (prices are going up 10% in the US in 3 weeks), tell me how my investment will be secure in the future or I will have serious reservations about investing in the full VI Cube at this time. Offering users only 3-month extension (still with impending price increase in 3 weeks) doesn't seem like a serious solution as you are still cutting many off and it doesn't address the issue of trust, credibility, and my future investment. Plus, retailer might be concerned as well as I have no time to purchase from them, install, and reach the deadline before prices of extended libs go up - so I have no choice really but to purchase directly from you (even though retailers off me a cheaper solution). Certainly what you have created so far is a magnificent world-class product, and possibly with the exception of EvanEvans, I think everyone else might agree. However, with a policy of pulling the upgrade rug from such an important and large group of current users, how will VSL continue to grow and flourish? Are more and more expensive product sustainable? Are cheaper products around the corner that might undermine a current investment? Anyone with opinions or suggestions on making this upgrade investment please chime in as I'm suddenly seriously concerned as to what my best course of action is given this disturbing turn of events.
Deeply concerned,
Gregory D. Moore