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  4. Syncrosoft License - ERROR!

  • Syncrosoft License - ERROR!

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    I am frequently getting: ______________________________________________________________________________________________________________________________________________ Syncrosoft License Control - Error Application 'xxx (Special Edition etc)' has caused the following error: There is an USB communication problem. Please connect the elicenser to another USB port. Options: -Click to abort. ______________________________________________________________________________________________________________________________________________ This happens 50% of the time when I close a song to go to another one or quit Logic and then go back in. Its driving me crazy because I have to then reboot every time. Basically the Syncrosoft license thing seems to be totally unreliable on my system. I'm surely not the only one experiencing this?! My system is: G5 Dual 2ghz 3.5g RAM, Logic Pro 7.2.3 Any help greatly appreciated as this really slows my workflow down (and drives me nuts!).
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    duplicate...
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    Ryan,

    I saw your reply to my post, replying here to yours... I saw another post here just today about a similar problem, and it was suggested that you try a different USB port. I can't find that post right now, but if perchance your key is connected to a hub, you might try either a different hub, or try plugging it directly into the computer on a free USB port (if you have one). I know this was an issue at one point with my Logic dongle for Logic 7 on my old computer.

    Hope you get a solution to your problem. If I got that error on a regular basis I'd be steaming...

    Best,

    Peter
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    Dear Ryan,

    please make sure to have the latest Syncrosoft License Control Center (LCC) installed (v. 5.2.24.3).

    Best regards,

    Maya 
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    I've just upgraded to 5.2.24.3 so I'll see if that helps. I thought I had the latest version, but obviously not. I'll keep an eye on it, as it's done this ever since I had it (with several versions of license control centre). Hopefully the problem will be sorted! Thanks Peter - I've tried moving the dongle already with no luck (I've got no ports left so I'm just swapping things around), and I've never used a hub as I know you're not supposed to with these things. I probably need a PCI USB expansion or something. Thanks guys, Ryan