Vienna Symphonic Library Forum
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In the past 24 hours, we have 5 new thread(s), 13 new post(s) and 76 new user(s).

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    Hi, I just deinstalled my Vienna Ensemble from my PC (not mac) and now......Vienna Stand-alone is telling me "No Licences Installed" .... ps: I ran the "unins000.exe" What should I do? thanx, SvK
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    Thanks Paul and Herb. Uninstalled it, restarted, and everything is working great. Now I just need to wait for Mac Ensemble...

    Colin Thomson 
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    @svonkampen said:

    LOok I didn't mean to sound like a know-it all.... However......we are talkin orchestrals.... So in ensemble ...you set upo a bus with Altiverb Early Reflection (100% wet) set your instruments to send pre fader....so you can pull down the direct sound .....while the Early Reflections stays ... standard! SvK

    No. that's not how I do it at all. You are so wrong. See, we can both play that game.[:P]

    DG
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    DG, Herb, Paul Hi, I just deinstalled my Vienna Ensemble from my PC (not mac) and now......Vienna Stand-alone is telling me "No Licences Installed" .... ps: I ran the "unins000.exe" What should I do? thanx, SvK
  • PaulP
    VSL Team
    PaulP

    Hello Steven,

    we have read it. Sometimes it takes us 5 minutes to answer [:$]

    May I ask why you uninstalled it? Anything that didn´t work?

    Ok, let´s check the facts: Do you see your licenses in the Syncrosoft LCC? Did you restart your machine after the deinstallation?

    Do you still see the Vienna Ensemble in "Software" in Preferences? If yes, please uninstall it from there.

    Which OS are you running on this machine?

    Thanks for the additional info.

    Best,

    Paul 

    Paul Kopf Head of Product Marketing, Social Media and Support
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    If the licenses are not displayed in LCC after a reboot, I would simply reinstall the actual LCC version.

    best

    Herb
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    Paul.... I installed Ensemble on PC.... Then I checked it out..... And then wanted to get back to work on my old Plogue setup......No sound (just like on MAC)....so I went to my C / ProgramFiles / Vienna / uninst000.exe.....restarted machine and now standalone and plug-in say "No Licenses Installed"..... then I went to Sncrosoft site and got latest and greatest driver.........still "No Licenses" In LCC my key shows all the Licenses weird.... Will try....above instructioions BRB thanx for helping SvK
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    Paul I deinstalled Vienna Instruments (running the uninst000.exe.........then relaunced machine....went to Vienna site and downloaded 1.12 for XP and installed it....Rescanned with directory manager (from scratch)..... Launched SgtandAlone "No Licenses" LCC shows all my licenses. Now what ;-) SvK
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    In other words 1.12 does not see my key....But LCC does.. This all happened after uinst000.exe SvK
  • PaulP
    VSL Team
    PaulP

    Hi Steven,

    I cannot reproduce that behaviour here right now (got a Mac at home), but I will check tomorrow in the studio.

    I wonder what will happen if you install the Vienna Ensemble again.... 

    Unorthodox, but who knows?

    If that works, I´d try to uninstall the Vienna Ensemble in "Software". 

    Or simply keep it [:)], it won´t be in your way. 

    Best,

    Paul 

    Paul Kopf Head of Product Marketing, Social Media and Support
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    Paul, Ensemble is not on my PC......I uninstalled it hours ago....Since then I reinstalled 1.12 Vienna and it does not see licenses
  • PaulP
    VSL Team
    PaulP

    I know, that´s why I suggested a reinstallation of the Vienna ensemble, just as a wild guess....

    Paul Kopf Head of Product Marketing, Social Media and Support
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    Paul... yoiur wild guess WORKED!!! hehehe Reinstalling Ensemble brings the licenses back, however as soon as you uninstall Ensemble (even from control-panel / add/remove programs) The licenses are no longer recognized by the Non-Ensemble Vienna plug/stand-alone...... best, SvK
  • PaulP
    VSL Team
    PaulP

    Phew, glad it worked [:)]

    We will look into it!

    Time to go to bed for me....

    You can expect a lot of improvements, thanks everybody for contributing!

    Best,

    Paul 

    Paul Kopf Head of Product Marketing, Social Media and Support
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    I am having some major crashing problems! Every time I start VE, the main VE window appears and after a few seconds I get an error message, "We're sorry, viennaensemble.exe has encountered a problem..." blah blah, we all know this message very well.

    I've tried reinstalling, I've tried rebooting... I must say it is very disappointing!

    I am using Creative Audigy 2 sound card... maybe it has something to do with the sampling rate? By default this soundcard has a sampling rate of 48khz instead of 41khz...

    I'm just not sure how to fix this!
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    So, basically, no 32-bit OS X version for today contrary to what was announced... Disappointing, to say the least :( Jerome
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    Paul, thanx for helping me ;-) SvK
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    Hey folks - where are you downloading VE?  When I log in to the user section, no product registrations show up.  Is that why I can't find the download?

    Do I need to do something since the changeover to the new website?  Do I need to re-register all of my libraries?

    Thanks,

    rgames
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    @sonicether_29951 said:

    I am having some major crashing problems! Every time I start VE, the main VE window appears and after a few seconds I get an error message, "We're sorry, viennaensemble.exe has encountered a problem..." blah blah, we all know this message very well.

    I've tried reinstalling, I've tried rebooting... I must say it is very disappointing!

    I am using Creative Audigy 2 sound card... maybe it has something to do with the sampling rate? By default this soundcard has a sampling rate of 48khz instead of 41khz...

    I'm just not sure how to fix this!

     

    I have the same problems. Whenever I start VE as standalone or as a VST in Reaper or Sonar, the VE crashes

    In Sonar the VE is loaded without error, when I choose not to connect it automatically to an audio channel. As I manual insert an audio channel in Sonar and connect them with one of VE's outputs, then the error occur again and VE crashes.

    I've tried different Audio cards. I have three, an onboard Nvidia Soundsystem, a Creamware DSP Audio and a Digidesign MBox2-Mini.

    The error occur independent which audio card and which driver system (ASIO oder DirectSound) I choose.

    I have no clue anymore how to fix this. I tried several things, like reinstalling VE, reinstalling all my audio drivers, reinstalling chipset drivers and some more.

    I have no more ideas and btw, Vienna Instruments works fine in standalone and vst.

    The VE ist the only audio software on my PC that don't work.

    If VSL is interested to solve this problem, don't hesitate to contact me (I'm speaking german too) [:)].

    I'm an experienced PC user with some knowledge of software development.

    If any other have some more ideas to help, then post please.

    Thanks

    Markus
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    IT doesnt surprise me with Nvidia or Creative, both have this error alot with pro-audio aps... but the Mbox should have pretty decent ASIO drivers, do you have it set to be your default sound device in control panel prior to opening VE?