Herb,
You may also want to reconsider an addition VIP benefit for a few other reasons.
Bugs.
Your VI is going to have issues. All VI's have issues. But no VI in history will have cost as much as yours.
Your long time loyal users will be indespensible in working out various bugs and issues. If your long time user base is happy ..... you will get helpful feedback.
But I fear that if the first owners of the VI are NEW users and some disgruntled VIP'ers - Flamers will be all over you in the forums for ANY bugs or problems.
Good will goes a long way and earns a great deal of patients when it comes to these issues.
Your early users saved you thousands of tech support hours as they helped people learn the rep tool and the perf leg tool.
Web forums were active with your early evangelists helping newbies wrap their heads around those concepts and tech issues.
You are going to need your early evangelists even MORE with this powerful yet compicated VI.
Plus East West QLSO is likely to have an anouncement eeerily similair to your VI at namm ..... (may not be available for a year but I can picture the announcement [:D] ) . Again your early user base needs to still love you as you make this transition.
Just a thought.
And by the way .... we are posting here out of love.
We love VSL. We care. We have invested heavily.
Please hear our upstetment for what it is...... long time users feeling abandoned.
You may also want to reconsider an addition VIP benefit for a few other reasons.
Bugs.
Your VI is going to have issues. All VI's have issues. But no VI in history will have cost as much as yours.
Your long time loyal users will be indespensible in working out various bugs and issues. If your long time user base is happy ..... you will get helpful feedback.
But I fear that if the first owners of the VI are NEW users and some disgruntled VIP'ers - Flamers will be all over you in the forums for ANY bugs or problems.
Good will goes a long way and earns a great deal of patients when it comes to these issues.
Your early users saved you thousands of tech support hours as they helped people learn the rep tool and the perf leg tool.
Web forums were active with your early evangelists helping newbies wrap their heads around those concepts and tech issues.
You are going to need your early evangelists even MORE with this powerful yet compicated VI.
Plus East West QLSO is likely to have an anouncement eeerily similair to your VI at namm ..... (may not be available for a year but I can picture the announcement [:D] ) . Again your early user base needs to still love you as you make this transition.
Just a thought.
And by the way .... we are posting here out of love.
We love VSL. We care. We have invested heavily.
Please hear our upstetment for what it is...... long time users feeling abandoned.