Vienna Symphonic Library Forum
Forum Statistics

195,002 users have contributed to 42,953 threads and 258,083 posts.

In the past 24 hours, we have 12 new thread(s), 42 new post(s) and 66 new user(s).

  1. Home
  2. Website
  3. Support Ticket System

  • Support Ticket System

    E
    E
    Can't remember if you guys mentioned you are going to have or now have a SUPPORT TICKET system for resolving support issues.

    If not, I think that would be a great way to keep sensitive issues off the forum board and out fo the public eye, and simultaneously provide individual one-on-one support.

    Evan Evans
  • cmC
    VSL Team
    cmC
    evan, let me give you _one_ answer - there is no need to keep anything out for the public eye and there is nothing as sensitive to keep it off the board.
    christian
    btw: i am the ticket system [;)]

    [edit: no one ever mentioned a support ticket system - if i'm ever gonna loose a significant number of support requests i'll be happy to setup some, although my feeling is this would be a first sign and/or step to industrialization, which i can't stand (disclaimer: this expresses my personal view and not ... blablabla)]
    and remember: only a CRAY can run an endless loop in just three seconds.
  • E
    E
    Wow. Hey that's really great of you. Very good.

    I thought I read someone mentioned a trouble ticket system. Oh well.

    Evan Evans