@Gary Lionelli said:
Peter,
Some of your points re MOTU are well taken. Their isolationist behavior is also similar to that of Digidesign, but in the end, they do have a great product in DP and MachFive. I hope that Apple has no plans to undercut DIGI and MOTU and that they will continue to foster the Mac music platform in general, and be less interested in training Logic to be a MOTU/DIGI killer. I would also say that while initially after Apple's acquisition of Emagic there seemed to a mini exodus from Digital Performer to Logic, I have witnessed (and like you Peter, no polls taken) that many of the those same people gave Logic their best shot only to retreat to Digital Performer after finding Logic so un-Logical. This is a general comment I've heard SO many times. I've spent many a night sitting up in bed with the Logic manual, and thinking "No, this can't be how I'll have to do this!" If you look at DP, ProTools and StudioVision (remember that), they are VERY similar in approach, construction, operation, and philosophy (of course with emphasis on different things), and they are cut from the same cloth. Many people have spent years in and have grown to really appreciate this kind of working environment and as a result, find Logic very difficult to deal with. I do not think this will change unless Apple gives Logic an extreme makeover.
Anyhow, that said, I am a Digital Performer user and my original intent for posting on this subject was to see if HERB would care to comment on VSL development for MachFive.
1. You can learn Logic to a basic level within a day. I can say this because I wrote an online Logic 4.0 class that got people happening in a matter of hours, simply because it was organized procedurally. If you'd like a copy, even though my name isn't Herb, e-mail me and I'll get you a copy.
But the issue with Logic and other programs always falls back to a single word: training. Great programs with no training, stay small. When I talk about how IBM trains its people and its customers, I always get the hee haw. But IBM is still in business and Steinberg and Emagic were bought because they failed financially. People at Steinberg NA talked to me about this recently. Many times the NA office would offer suggestions and direction for the NA market. Most often, they were either ignored or overruled. And we saw the same attitude with Emagic. The owners were good enough and slick looking enough to attend NAMM, to bask in the PR glow of their own Valhalla, but too good to really meet with people who supported them through sales and third party support.
2. The idea expressed that a company can make a good product but still remain aloof is a common belief, even among those who own said companies. But the model ultimately fails. To me, your statements simply enable MOTU to remain dysfunctional. Similar support is proferred for another sampling company. But what is the result in the marketplace? Consumer anger. Falling sales. Distrust. Alienation.
We're in a new ball game. That behavior won't work in a marketplace that requires relationship, trianing and coaching support.
Regarding not being Herb, I'm not. It's not my company. But I am a user. And what I don't want as a user, is yet another product from a relationally dysfunctional company that screws up both my deadlines and places unnecessary hits in my writing career, and then when I call or e-mail me a support question, tells me the problem is with everyone else other than them.