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  4. Download License troubles

  • Download License troubles

    T
    T
    I enter my Ext. Lib license code and get this response when clicking "enter":

    there was no license to upgrade found. when downloading an Upgrade-License, the License must be present in an eLicenser.

    Please make sure that the correct Upgrade-License was acquired and that the correct eLIcenser is connected.


    Help?
  • cmC
    VSL Team
    cmC
    brian, as far as i can see the license for special edition standard has indeed not been downloaded to your ViennaKey and the respective code is still unused. for security i have resent a copy of the original confirmation email.

    please download the license for standard first and upgrade in a second run to the full library.
    christian
    and remember: only a CRAY can run an endless loop in just three seconds.
  • T
    T
    thanks Christian. As we say in he States: "You're The Man".