Hi!
I just got my vienna special edition extended edition. I'm very excited about it, but unfortunately i have some issues.
i didn't buy a viennaKey with it, but i have a steinberg key for my cubase 4. Is it possible to download the licence to this?
The problem is that i can't get an activation code, 'cause i don't have a vienna key to register (the certificate states that i have to register my vienna key to get my activation code).
And, i can't register my sample libraries. When entering the letters to the first field, my browser says: "the first letter is not valid!"
Also i can't find the special editions library from the drop down menus.
I entered my serial number ignoring the error, and the browser said:
"this serial has been registered to another user. please contact..."
i'm frustrated; where to start? how do i obtain my licence?
thanks,
Ilmari Hakkola
I just got my vienna special edition extended edition. I'm very excited about it, but unfortunately i have some issues.
i didn't buy a viennaKey with it, but i have a steinberg key for my cubase 4. Is it possible to download the licence to this?
The problem is that i can't get an activation code, 'cause i don't have a vienna key to register (the certificate states that i have to register my vienna key to get my activation code).
And, i can't register my sample libraries. When entering the letters to the first field, my browser says: "the first letter is not valid!"
Also i can't find the special editions library from the drop down menus.
I entered my serial number ignoring the error, and the browser said:
"this serial has been registered to another user. please contact..."
i'm frustrated; where to start? how do i obtain my licence?
thanks,
Ilmari Hakkola