Mac or PC?
1. Make sure you have first installed the Syncrosoft software (5.2.10.x) and have your Vienna or other Syncrosoft key plugged directly into one of the computer's USB ports.
http://syncrosoft.com/License_Control_Center-78-11.html2. Make sure you can access your user account page. Go to your download page and download/install the most recent Vienna Instruments Installer. You should also register your Vienna Key as well.
http://vsl.co.at/en-us/68/141/246.vsl
http://vsl.co.at/en-us/68/375/238.vsl
3. Start the VI installer installed on your hard drive and then proceed with the installation.
4. Once that's done, go to your VSL registration page and register your code with VSL. You will be given an activation code immediately as soon as you enter it. You will also receive an e-mail shortly afterwards with the same activation code.
I'd just copy/paste the code that comes up on the VSL site into a blank email for the moment.
5. Start Syncrosoft License Control Center (which is called 'License Control Center' on your hard drive).
6. Go to the Wizards menu and select License Download.
7. You can copy the entire authorization code from your e-mail and paste it into the Syncrosoft window in one fell swoop-- no need to type all those numbers in manually.
8. Click enter just below the numbers and eventually you will see a START prompt. Click that, and the license will be downloaded.
9. Quite everything and open the Vienna Instruments Directory Manager.
10. Drag in your samples into this window from whatever hard drive they were installed. These will be aliases, but it tells Vienna Instruments where your samples are stored.
11. Create a user folder for your own patches at the bottom of this window-- make sure you remember the data patch-- easy to forget sometimes.
12. Quit Directory Manager and shut the computer down (probably a restart is all that's necessary on the PC)
Start your DAW and load your instruments.