Hello VSL,
I'm a V.I.P. I own the full Pro Orchestral Package for Giga. I’m one of the ones who bought your products in the early days and helped put you on the map.
I spent thousands of dollars on your products and told people what a great company you were because you were really paying attention to the customers.
I swallowed it hook, line and sinker.
If I were really a V.I.P, I would still be able to buy the products that support my substantial investment. Thanks to the discontinuation of things like Solo Strings, I now have no way to purchase a solo viola and bass that will work within my Giga setup. You seem to think that, as a V.I.P., I would rather buy the VI version (for much more money) and disrupt my workflow by having to use that tool in addition to my giga setup. Continuing to sell those now discontinued products was the decent thing to do, even if it had to be done through a third-party. Instead, you’ve left me and others high and dry, hoping we'll spend thousands of more dollars on your new libraries.
If we were really V.I.P.s, you would have given Giga users the Performance Tool for Mac when they asked for it, instead of making them buy a Horizon product to get it.
If we were really V.I.P.s, you would have made the pricing on side licenses a percentage of the current pricing as it dropped, not the original pricing.
If we were really V.I.P.s, you would have given us a substantial discount on buying the VI Standard Library that has now essentially replaced our investment. Instead, you chose to allow us to buy only the Extended Library at a discount. What a deal: forced to buy either something I don’t necessarily need (the extended library) in order to get something that I already have (much of the standard library), or to buy again a substantial number of samples that I already purchased with the Pro Edition. It’s the sort of twisted marketing strategy that might have been written by Karl Rove had he been in the sample business.
If this is the V.I.P. treatment, I’d hate to see how you treat your enemies.
R.I.P. is now apparently a better label for us.
I'm a V.I.P. I own the full Pro Orchestral Package for Giga. I’m one of the ones who bought your products in the early days and helped put you on the map.
I spent thousands of dollars on your products and told people what a great company you were because you were really paying attention to the customers.
I swallowed it hook, line and sinker.
If I were really a V.I.P, I would still be able to buy the products that support my substantial investment. Thanks to the discontinuation of things like Solo Strings, I now have no way to purchase a solo viola and bass that will work within my Giga setup. You seem to think that, as a V.I.P., I would rather buy the VI version (for much more money) and disrupt my workflow by having to use that tool in addition to my giga setup. Continuing to sell those now discontinued products was the decent thing to do, even if it had to be done through a third-party. Instead, you’ve left me and others high and dry, hoping we'll spend thousands of more dollars on your new libraries.
If we were really V.I.P.s, you would have given Giga users the Performance Tool for Mac when they asked for it, instead of making them buy a Horizon product to get it.
If we were really V.I.P.s, you would have made the pricing on side licenses a percentage of the current pricing as it dropped, not the original pricing.
If we were really V.I.P.s, you would have given us a substantial discount on buying the VI Standard Library that has now essentially replaced our investment. Instead, you chose to allow us to buy only the Extended Library at a discount. What a deal: forced to buy either something I don’t necessarily need (the extended library) in order to get something that I already have (much of the standard library), or to buy again a substantial number of samples that I already purchased with the Pro Edition. It’s the sort of twisted marketing strategy that might have been written by Karl Rove had he been in the sample business.
If this is the V.I.P. treatment, I’d hate to see how you treat your enemies.
R.I.P. is now apparently a better label for us.
