@Another User said:
I think I'm up to date with the Syncrosoft situation. Anything else I need to be aware of?
Many thanks
Colin
Very important: do not journal your drives containing VI samples! (This info comes from Maya.)
The VSL team has confirmed and issue with Woodwinds II installation which has caused a problem with some users. There are four discs in that set. Normally, the installer will prompt the user to insert the subsequent disc to continue the installation. However, WWII on my system kept prompting me to insert the disc which was already in the drive. This glitch cancelled and erased the installation of WWII, but any other installations previously performed were left untouched.
The solution is to copy the contents of the install DVD-ROMS onto your computer first, then run the installer. This may be a more frugal use of your time since it allows the user to walk away during the installation process. The one caveat with this is that it takes about 30 minutes to copy each disc in preparation for the installtion. That would be 2 hours just for Woodwinds II, and an estimated 18 hours for all ten volumes (given that some volumes have fewer than 4 discs).
Once again, allow yourself at least two days for this entire process no matter which method you use.
Syncrosft is always prepared to blindside you with one glitch or another. Make sure you have disconnected all USB devices such as other iLok or Syncrosoft keys than Vienna's Key, USB hubs, and any unused peripherals which may interfere with USB communication. I would even suggest disconnecting any USB-MIDI cables as well as printers, etc.
Of course, leave your keyboard and mouse connected, but plug your Vienna Key directly into the computer itself (as opposed to a slot on your computer keyboard).
Should you have difficulty with Syncrosoft, ignore any error messages and simply quit the License Control app. Shut down your computer for several minutes and boot it up again (do not use the restart feature, as this will retain unwanted UNIX references, including data that generated the glitch).
Start the Syncrosoft License Control application again, and continue with the authorization process until all volumes have been addressed.
Using the Vienna Instruments Directory Manager, locate the folders on the hard drives where your volumes for each instrument are located. Add each instrument folder one at a time to the directory manager.
Shut down the computer again and boot it up again after several minutes.
At this point, you *should be able* to use the collection. If the sounds do not appear in your VI console when it is opened inside your DAW, delete all the folders from the VI Directory Manager, re-enter them, shut down the computer and boot up again after several minutes.
So, there you have it: the most common issues and solutions which took me six months to sort out. May you be spared the time I've wasted and the headaches I've endured.
In the end-- the sound of this library will serve as the biggest payoff for all of your efforts.
Best of luck and congratulations!!