Thanks Bruce. It is a bit of a drag. My next step was to wipe my main drive containing the OS and all apps, but before doing so I'd sent a note to Syncrosoft and got a response which I've posted on the forum
HERE.
Copy protection is necessary and important. It is my strong feeling that VSL deserves to have its library protected in a reliable and
functional manner that makes it difficult or impossible to pirate their wonderful product by those who have no intention of honoring copy protection laws. Those who have pruchased VSL's products deserve also to have their investments protected as well. For myself, I would want NO ONE to gain access to what I've paid dearly for in an effort to use it at my expense.
With that said, I wholly agree that the licensing process should be without reproach. What good does it do for a manufacturer and its faithful supportive customer base should the software be rendered unusable by anyone-- including the rightful owner of the licenses?
I must give Syncrosoft due credit for disclosing their awareness of the problems caused by their system. Many companies would deny such problems exist and would content themselves by blaming the issues solely on user error.
Users on this forum, including myself, have wasted precious time and money by troubleshooting issues on a case-by-case basis, unique to their systems. Uninstalling and reinstalling software, tracking updated versions, chiming in with customer support and forums, paying for a technician's assistance, canceling days of income producing creative work, warding off encroaching deadlines, replacing perfectly functional hardware believed to be faulty-- these are understandable and necessary parts of the process, but personally I'm into my second week of these issues, and for as patient with my computer and with myself as I have been, I confess that I'm at the point where my patience has quite run out.
What complicates the issue is that not everyone is having these troubles. But this fact does nothing to help those who are. I've invested the same funds others have to less than acceptable results-- and it's all because I've been "protected" from using my own software. The success of others is small solace when my projects are at a virtual standstill. For how many more days or weeks must I endure VI sitting dormant-- dysfunctional and unused-- all because of glitches with a third-party authorization process that doesn't work?
It's just a total waste, and with every day that passes my lo$$es only increase. At this point, I cannot wait for Syncrosoft to effect a solution that ought to have worked *more* reliably and universally well before now. Changing libraries at this point just for the sake of meeting project deadlines is akin to moving out of a brand new house back into a one-bedroom apartmement. The entire situatiion is shameful, embarrassing, and wholly unacceptable.
Sorry for the rant, but all I have to go on is the faith that things will get sorted out eventually. In the meantime I've paid for a library I cannot use with no assurance of when I might be able to use it.
