Rob-- does the problem happen every single time you do the same sequence of events. If so, can you post the exact steps that create the problem (load this matrix then this then this). I can then test on my PC to see if the behavior is universal.
Your problem doesn't sound like a corrupt file issue. But if you really want to reinstall I would try it to a different internal hard drive just in case there is an issue with drive itself.
Best,
Jay
Your problem doesn't sound like a corrupt file issue. But if you really want to reinstall I would try it to a different internal hard drive just in case there is an issue with drive itself.
Best,
Jay