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  3. How long for Performance Tool ACtivation

  • How long for Performance Tool ACtivation

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    Hi,

    Just wondering how long perf tool activation takes? I have had to re-install Windows XP a few times now (other issues) and unfortunately I have to re-activate each time. The PC I run the Perftool on is not connected to the net, so I use another computer to activate. Due to rpevious activations I was not able to receive an immediate response on the site (understandable) but I did explain the situation via email to the email link on the webpage.


    I went to Tool Activation on Monday but have yet to receive a response. Is this a normal response time?

    Thanks

    Andrew
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    @cmm said:

    Hi,

    Just wondering how long perf tool activation takes? I have had to re-install Windows XP a few times now (other issues) and unfortunately I have to re-activate each time. The PC I run the Perftool on is not connected to the net, so I use another computer to activate. Due to rpevious activations I was not able to receive an immediate response on the site (understandable) but I did explain the situation via email to the email link on the webpage.


    I went to Tool Activation on Monday but have yet to receive a response. Is this a normal response time?

    Thanks

    Andrew


    I would think (and hope) that this is not the normal state of affairs. I will have to get three authorisations tomorrow for my three new PCs so VSL had better be on the ball; I can't afford to wait until next week!
    BTW I'm also in Berkshire so "Hi"....... [:)]

    DG
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    Hi back from sunny Wokingham...

    Nothing as of yet, but I'll post as soon as I get a reply.

    Andrew
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    @cmm said:

    Hi back from sunny Wokingham...

    Nothing as of yet, but I'll post as soon as I get a reply.

    Andrew


    Yeah, it's sunny in Bracknell too, but I'm not having much time to enjoy it [:(]

    DG
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    dg

    I sent you a PM.

    andrew
  • cmC
    VSL Team
    cmC
    cmm, i've just sent you an email with a list of currently active computerIDs - in case you have a new one after a re-install of your OS please respond.
    christian
    and remember: only a CRAY can run an endless loop in just three seconds.
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    Christian

    Everything is great now. Thanks for your help!


    Andrew