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  4. VA 1.2.461 Frequently Not Responding – All Installed Libraries Show as “Not Installed”

  • VA 1.2.461 Frequently Not Responding – All Installed Libraries Show as “Not Installed”

    R
    R

    Anyone else running into this issue? After updating to version 1.2.461, VA keeps going unresponsive, and all my installed libraries suddenly show up as “Not installed.”

    Every time I try to reinstall or select “add existing library,” it just freezes and stops responding. I’ve tried restarting a few times, but it’s still happening.

    Anyone know how to fix this? It’s making it impossible to get anything done…
  • R
    R

    This issue still persists in the latest 1.2.483 version on macOS 15.2. I believe the problem lies with the VSLHelper utility, which appears incompatible with macOS 15.2 and later versions. Whenever you install a new library or add an existing library, it triggers the VSLHelper utility, causing the software to freeze.
  • R
    R

    When I try to install each library, I manually delete /Library/LaunchDaemons/at.co.vsl.viennaassistant.helpertool.plist every time. This allows me to complete the installation process. However, once I reopen Vienna Assistant, all libraries are still marked as "Not installed," even though I can use them in Synchron Player.
  • R
    R

    I hope this issue can be resolved in future updates, as it has been troubling me for three months. This is inconvenient for a user with the full Synchron series libraries. Keep it up, developers! 💪