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  2. Sample Libraries
  3. Synchron & Studio Piano Series
  4. Just a quick question

  • Just a quick question

    C
    C

    I took advantage of the voucher sale - great marketing, by the way. I will be using it to buy a full version of the Synchron piano.

    I did the demo for the Steinway back when you first offered them and was incredibly impressed. It was always my intention to purchase it. I wanted to compare it to the Yamaha, however. I love the CFX's brighter nature and the hammer often isn't as prominent (which is what I really wanted to check).

    Now, you used to offer a return policy and I'm wondering if that's still in place, because if the CFX doesn't do it for me, I'd be returning it and buying the D-274. I also have an EDU discount and wondered if that or the vouchers would be a problem with the return.

    In short, this is the long way of saying that I wish you still did demos so I could try before I buy instead of buy-and-return.
  • PaulP
    VSL Team
    PaulP

    Hi,

    Yes, the return policy is still in place, if you purchase on our website. It is also valid when you purchase with your student discount.

    You can also contact our support team and check if they'd send you demo licenses.

    Paul Kopf Head of Product Marketing, Social Media and Support
  • C
    C

    My sincerest thanks for pointing me in this direction.

    @Paul said:

    Hi,


    Yes, the return policy is still in place, if you purchase on our website. It is also valid when you purchase with your student discount.


    You can also contact our support team and check if they'd send you demo licenses.