Vienna Symphonic Library Forum
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  3. Download extremely slow
  • S
    S

    Hi, I'm from Japan and also I have the same problem.

    In my case, I tried to DL Vienna Ensemble 7 (ver 7.3.3388) any number of times via Vienna Assistant (of course  the newest version) and always got network error (roughly it always stops at about 80% to 90%) in the end.

    Can you send me a link to download it for sure?

    And I have the other question; Is it possible to download from the continuation of the disconnect, or if not currently possible, could you update the application so that it can be done in the future?

    I think many applications from other companies (not just music content) seem to be able to do this.

    If this could be done, I think it would further improve the usability of the application.

    I also love and use VSL's content, so it would be great if you would consider this.

    Regards
  • Andreas8420A
    VSL Team
    Andreas8420A

    @Mxvb 

    >> I suspect the torrent protocol may not be exactly suitable for software distribution...

    > Software installers are not distributed via torrent protocol.

    VSL Team | Product Specialist & Media Editing
  • PaulP
    VSL Team
    PaulP

    Hi sgt_gunsaw, 

    I sent you an alternative download link via PM. Hope that works!

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • C
    C

    Hi there,

    I'm having terrible problems reverting to MIR Pro 3D 3325 MAC I can only get 17KB/s from VSL - it's goiung to take 5 hours to download 280mb - I am really regrtting upgrading.

    I have to revert because MIRacle presets are messed up running 3636 - recall presets with 50% modulation - turning the mix into a psychadelic modulated nightmare.

    Bummer.

    Christian
  • PaulP
    VSL Team
    PaulP

    Hi Christian,

    Sorry to hear about these troubles.

    Just sent you a link via PM that provides you with an alternative link to the Mac version of 3325.

    Best,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • rACR
    rACR

    I'll add to the Southern Hemisphere problem - I'm in Australia and have been downloading Synchron Prime, Synchron Brass and Synchron Woodwinds for about 28 hours.

    The max speed has been 1.1 Mbps. Not really nice, with EastWest [the only other sizeable downloads I make] I usually get up to 8Mbps.

    I do hope that VSL can improve their download speeds for us far away users 😊

    Just a beginner
  • PaulP
    VSL Team
    PaulP

    Hi rAC,

    We're discussing a few solutions here, hope we can get those in place soon.

    Thanks for your patience, I know it's hard to wait for those nice sounds.

    Best,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • 2
    2

    Hello!

    I'm facing the same issues. First time it took me like three actual days to download the purchase. I thought "well, maybe it's local issue or time of the year", but now I have the very same problem.

    No other lib has the same issues. Why is there no solution still?

    Is there any option to overcome this problem? It takes ages to download a single lib.
  • 2
    2

    Hallo, ich hab leider auch das Problem dass der Download des Software Pianos extrem langsam läuft, ca 7 Mbps, also ca. 6 Stunden, die Installation des Synchron Piano Players lief hingegen 10 mal so schnell, also normal, könnt ihr mir auch eine Lösung per Email senden. Ich hab einen Mac.

    Besten Dank
  • PaulP
    VSL Team
    PaulP

    Hi,

    It always depends on the route the data has to take. Where are you located?

    Paul Kopf Head of Product Marketing, Social Media and Support