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  • VI SE Vol.1 Plus Not Installed by Vienna Assistant

    W
    W

    I have all my old Special Edition Vol.1 and Vol.1 Plus libraries converted to the new iLok, and have using the Vienna Assistant to download the iLok versions.

    Vienna Assistant installed my VI Special Edition Vol.1, but not my VI Special Edition Vol.1 PLUS library.

    My iLok shows both of those above Special Edition libraries as separate.

    Please help,

    Dave
  • Andreas8420A
    VSL Team
    Andreas8420A

    Hi Dave,

    Vienna Assistant installs the Plus content as a component of Volume 1. You will see one product per Volume.

    VSL Team | Product Specialist & Media Editing