Upgrade from Mir 24 3D to full version

[Major]

Hi everybody. When I bought MIR 24 3D I was thinking it would be possible to upgrade with no financial disadvantage. Maybe I was wrong. But even when logged in to my account I can’t see any upgrade price to the full version. Is there any special price at all? And would the 40% discount be on top of that?

[Dietz]

Thanks for your interest in MIR 3D! Please address all sales-related questions to sales@vsl.co.at . VSL's sales team will look into your case ASAP and come up with reliable info then.

Kind regards,

[Major]

Thank you. Meanwhile the issue is solved. But still I have another question. When I upgrade from MIR pro 3D (24) to the full version, which I bought several months ago, do I still get an additional Roompack? There are misleading informations on the homepage. One says, that it also is true for upgrades. And one says, not 2nd roompack when upgrading from 24 to full…

[Dietz]

I don't know much about the intricacies of VSL's sales policy, but I don't think an upgrade entitles you to another free RoomPack. Please contact sales@vsl.co.at directly with questions like this, they know with authority! 😊

[rAC]

@Major when I upgraded last year I didn’t get an extra room pack.

[Ben]

@rAC said:

@Major when I upgraded last year I didn’t get an extra room pack.

You have to add the one you want to the basket when upgrading.

Feel free to contact support with the purchase date and purchase number, and my colleagues might be able to help, no promises.

[rAC]

@Ben said:

@rAC said:

@Major when I upgraded last year I didn’t get an extra room pack.

You have to add the one you want to the basket when upgrading.

Feel free to contact support with the purchase date and purchase number, and my colleagues might be able to help, no promises.

I now have contacted support.

[Major]

@Ben said:

@rAC said:

@Major when I upgraded last year I didn’t get an extra room pack.

You have to add the one you want to the basket when upgrading.

Feel free to contact support with the purchase date and purchase number, and my colleagues might be able to help, no promises.

I contacted the support. No free Roompack for upgrades from 24 to full version. Only upgrades from pre 3D versions include a free Roompack

[rAC]

@Major thanks for clarification.