Error Message

[LawrenceF]

I installed Synchron on a new mac and it tells me it can't find eLicenser. I use iLok and the iLok is connect and License Manager is installed, so how do I make it look for the ilok license?

Thanks

[Andreas8420]

Hi Lawrence,

eLicenser Error messages mean you installed old builds. Please remember that you can't find our current installers on the website. All software & sample content is downloaded, installed, and managed within the Vienna Assistant. If you need further assistance, please feel free to get in touch with our support team: support@vsl.co.at

https://www.vsl.info/en/tutorials/guides/library-installation-ilok

Best,
Andreas

[LawrenceF]

Thank you. I have it working and I have Prime installed but no libraries are showing up.