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  4. Synchron Player crashing/ not loading, and Vienna Assistant crashes when trying to reinstall

  • Synchron Player crashing/ not loading, and Vienna Assistant crashes when trying to reinstall

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    Hello,

    I've had the VSL Piano Libraries for many months, and have no issues until now. I have a MacOS, M3 chip, OS version 14.6.1 (23G93). Suddenly, some very strange things had been occurring:

    • Since 9/21/2024, whenever opening Synchron Player, the player would "semi-crash" where it shows nothing but one or two piano icons. Then I would have to quit, then load again, and then it loads fine.
    • Since 9/28/2024, Synchron Player no longer loads at all, it just keeps "loading" but stuck. Then I have to force quit.
    • I have tried to "uninstall" the player via Vienna Assistant. When I am on Vienna Assistant and try to uninstall/reinstall Synchron Player, it also crashes.

    Is something going on? Is there a compatibility issue?

    By the way my other VST software (non-VSL) work fine.