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  • Synchron Player - update whenever buying new product

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    last edited

    Hello,

    I've noticed that every time I buy a new VSL product based on Synchron Player, there is suddenly a new "update" for Synchron Player and Vienna Ensemble (non-Pro version), but they are always the same versions of Synchron Player and Vienna Ensemble I already had, and it even says they are size zero in terms of the size of the update. This happens each time I buy something new and so these two appear with the new product. For instance I just tried "buying" the free Celestial Strings - just before Vienna Assistant showed no updates needed, and immediately after buying, I see not only that I have to install Celestial Strings, but also that I have these updates for Synchron Player and Vienna Ensemble, same versions I already had, size zero.

    I'm wondering why this is, and what happens if I don't install these updates?


  • Don't update. They won't show up next time to login to VA


    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • @Bill said:

    Don't update. They won't show up next time to login to VA

    I noticed this too, but if there is no need to update, why does this even show up? I would think there is some good reason why this happens.


  • last edited
    last edited

    Hi guys!

    Thanks for letting us know - we looked into this issue and a fix will come with one of the next Vienna Assistant updates! ๐Ÿ˜Š

    Best,
    Andreas


    VSL Team | Product Specialist & Media Editing