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  4. VEP 7 crashes when dragging tracks into a folder

  • VEP 7 crashes when dragging tracks into a folder

    D
    D

    Hi folks, 

    I am in the middle of setting up my master template for Nuendo. During this process, I have encountered an odd behavior.

    I created all the instruments first. Then I created the folder structures for all instances. In most cases, there were no problems. 

    But with instruments that are split into multiple channels (e.g. Violin I. into Violin I. longs and Violin I. shorts; same instrument, + ) this kind of drag process leads to a total freeze of VEP 7. 

    Is there a way to get around this? I would like to structure several libs into dedicated folders since it really helps to clean up the VEP session. 

     

    Eager to hear some perspectives on that. I wish all of you a great day. ;)

    Best, Dominik 
  • ErisnoE Erisno moved this topic from Vienna Instruments Pro on
  • E
    E
    last edited
    last edited

    Having the same problem on my end. Running VEPro 7.3.3502 on a M2 Mac Studio using Ventura 13.5.

    It also crashes when duplicating tracks or simply moving things around.

    Any ideas would be greatly appreciated.

    Best,

    Eduardo
  • R
    R

    Same problem here. Running VEPro 7.3.3502. When re-ordering or moving folders, plugins or busses in the Channels bar, VEPro suddenly crashes. Any updates to fix this coming up?
  • Andreas8420A
    VSL Team
    Andreas8420A

    If possible, it would help if reproduction steps, system information & crash reports could be provided via email to support@vsl.co.at

    FAQ: How to create a support file?
    FAQ: How to provide crash reports?


    VSL Team | Product Specialist & Media Editing
  • D
    D
    last edited
    last edited

    Same problem here.

    @Andreas82 It would be general helpful for us users and developers too, if this post crash collecting of needed data happens automatically so we just send them per click with some comment - as it is normal since years for all the other pro software out there.
  • P
    P

    Same here, very odd. Where is VEP Server storing any crash dumps or log files?

  • A
    A

    I can verify, I'm having the same problems. Can hardly drag and drop a track sometimes as VEPro 7 will crash (Windows 10). Crashed 4 times today when trying to add more virtual instruments.
  • D
    D

    Same here ... I'll delete the new post I created today and open a support ticket with minidump the next time it occurs.
  • TopazT
    TopazT

    Bump on this

    Windows 10 cherry audio, korg are some of the plugins that will freeze vep7 when dragging channels. Support email sent.

  • TopazT
    TopazT

    Ok, so this bug is long standing and it's not only 3rd party vst that causes the drag crash.

    Went back to the last 3 windows builds of VE player and they all crash.

    This is using 2 instances of Synchron player in Vienna Ensemble (free version)

    Window 10, standalone server and plugin all crashing when dragging.

    Download "2_VSLi_CrashWhenDragging.vep64"
  • Andreas8420A
    VSL Team
    Andreas8420A

    Thank you - we have all the information we need!

    VSL Team | Product Specialist & Media Editing
  • S
    S

    For what it's worth, I've had some weird VEP crashes similar to this while moving regions around in logic arrange window, not even on tracks that are VEP.
  • G
    G

    I can confirm that VEP often crashes or freezes when I try to drag channels around. I also noticed that it has issues with Kontakt 7 in particular. It has frozen several times in the last few days as I was loading K7, both over the network and as a local host.

    Specs: Windows 11 Pro, i9-11900KF (8-core, 3.5GHz), 128 Gb RAM DDR4 3600, Radeon RX 6600 Eagle 8Gb GPU, libraries on an external Samsung 870 QVO 8TB SSD. All software has been updated to the latest available versions.

    I submitted crash reports twice using the form that pops up when VEP crashes. Fingers crossed.