Vienna Symphonic Library Forum
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  • VI Pro empty

    P
    P

    VI Pro v157 showing no instruments. License manager showing all are activated.

    Licenses are on two iLoks both are plugged in.

    Instrument files are on the drive where they've always been.

    I reinstalled Brass I, which works, but takes too much time. What is the easier way?
  • BenB
    VSL Team
    BenB

    Open Vienna Assistant and check if the "Repair" button on top right is orange, if so click it and point it to the location of the libraries. If this doesn't solve the problem click on the Menu on top left and create a support file and send this file to support@vsl.co.at.

    Ben@VSL | IT & Product Specialist
  • Andreas8420A
    VSL Team
    Andreas8420A

    Hi! I'll reply to your email. But from what I can see, most libraries are simply hidden. Please go to the Vienna Assistant Preferences > Database and klick the eye icons to show the hidden products again. Best, Andreas

    VSL Team | Product Specialist & Media Editing