VEP 7 stuck on Scanning Plug-ins

[dfhage]

Hi All,

After latest update I'm stuck on scanning plug-in, been all night now. 

Any ideas ?

Regards

Dave

[Paul]

Hi Dave, 

Thanks for posting.

Which OS and hardware are you working on?

Can you please send us a sample of VE Pro when it is hanging?

1. => Open Activity Monitor
2. => Choose Vienna Ensemble PRO
3. => Click the small "i" in the upper left corner
4. => Click "Sample" in the lower left corner
5. => Save the file and send it to us

Please send it to support@vsl.co.at, we're trying to find out what is causing this (in rare cases). 

Best, 
Paul

[dfhage]

Hi Paul

OS X 13.4.1 (c) (22F770820d)

Mac Pro 3.2 GHz 16-Core Intel Xeon W

I'll attach the sample

Regards

Dave

SampleU0020ofU0020ViennaU0020EnsembleU0020Pro.txt-1698406650077-u21vu.txt

[dfhage]

Hi Paul,

Still have the same problem with this, any fix likely ?

Regards

Dave

[dfhage]

This problem has rendered VEP 7 unusable , attached is a screen shot and sample dump from Activity Monitor , could support take a look please. I've tried removing the offending VST3, but it just crashes and hangs on a different one, pressing skip has no effect. Any ideas.

Regards

Dave

SampleU0020ofU0020ViennaU0020EnsembleU0020Pro.txt-1698406649621-q4n3u.txt

[macflo1508]

I have the same problem

Mac Pro 5.1 12Core 3.46GHz, 48GB Ram, GeForce GTX 680
Mac OS 12,6,5

AnalyseU0020vonU0020U201EViennaU0020EnsembleU0020ProU201C.txt-1698406649373-4ttk0.txt

[dfhage]

I can get it to work by removing all my VST3 plugins, but even adding back the Vienna VST3 plugins will cause it to hang. Stony silence from support though.

Regards

Dave

[Andreas8420]

Hi Dave,

What is your support ticket number? (the one in the email subject)

Best,
Andreas