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  • VEP 7 stuck on scanning plugins

    O
    O

    Hello everyone,

    I downloaded and installed the latest update of VEP7, it just prompted and asked me if I wanted to install so sure why not, not it's just stuck on 'scanning plugins' every time I open the software.

    Clicking Skip doesn't do anything, I can click on Cancel, but shouldn't I solve this?

    What can I do please?

    Thanks in advance,
    Omer

    Image
  • PaulP
    VSL Team
    PaulP

    Hello Omer, 

    Thanks for reporting!

    Which OS are you working on?

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • O
    O

    Hello Paul, thank you for your quick reply.

    I'm on Windows 11
  • PaulP
    VSL Team
    PaulP

    Hi Omer, 

    Thanks!
    So the scan worked fine with 1406 and you could see all your plug-ins?
    1481 only scans VST3 plug-ins... which ones do you have installed?

    Thanks for the additional info, 

    Paul

    Paul Kopf Product Manager VSL
  • O
    O
    last edited
    last edited

    @Paul said:

    Hi Omer, 

    Thanks!
    So the scan worked fine with 1406 and you could see all your plug-ins?
    1481 only scans VST3 plug-ins... which ones do you have installed?

    Thanks for the additional info, 

    Paul

     

    Hey Paul,

    I'm not sure if my previous version was 1406, I think it was the latest, I bought VEP7 two months ago. But yes the scan worked fine.

    How can I know which plugins I have installed, you would like to see a full list?

    Should I try to reinstall VEP?

    Thanks in advance
  • PaulP
    VSL Team
    PaulP

    Hello Omer, 

    Thanks for your reply!

    You can see your installed VST3 plug-ins under C:\Program Files\Common Files\VST3.

    Feel free to post a pic here or send it to support@vsl.co.at, with a reference to this thread. 

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • W
    W

    Same here on latest Monterey. And I am sick of repeating to start all over again "Reset And Rescan All". Thinking about to delete the app. Waisting to much time with this. My Cubase Pro 12 has no problem with the plugins. And if, it just disables them. But not stuck in such a process of scanning, where "Cancel" is the only option to continue. "Scan for Changes" also endless, no result. And your are left, with a lot of plugins not available, because of an unfinished scan.
  • S
    S

    Is there a solution to this problem?

    Why does the scan process continue?
  • Andreas8420A
    VSL Team
    Andreas8420A

    Hello everyone! 

    We are working on the next update release - please feel free to go ahead and install our internal build and use "Reset & Rescan":

    Best,
    Andreas

    Windows:
    https://beta.vsl.co.at/user/ViennaEnsemblePro-WIN-7.2.1494.exe

    macOS:
    https://beta.vsl.co.at/user/ViennaEnsemblePro-macOS-7.2.1494.zip

    VSL Team | Product Specialist & Media Editing
  • W
    W

    Latest update 7.2.1503 fixed it for me. Thank you for this.