Hi David, 

I also wonder what would interfere only on some days... Any way to narrow that down to additional tasks that are running?

Best,
Paul

I'm going to try closing any processes next time its happening to see if there might be something causing it. It's been pretty stable the past few days though.

Hi David,

That's good news. Hope we can find the culprit. 

Just a thought: Could it be that you are using VE Pro 7.1.1427? We have actually removed this version and it will make sense to uninstall it and then reinstall 1406 in your Vienna Assistant. 

Best, 
Paul

Hey Paul,

So I tried cleaning up my VEP machine, removing any misc softwares / cfosspeed / any network programs that werent needed as well as closing all tasks possible except vienna, but it didnt seem to fix the issue.

Could it be that I'm using the iLok cloud on this computer? I dont have a dongle for it. On my old VEP machine I had the license directly on the computer, but when I setup the new machine I just put it into the cloud and run it that way.

Also, I'm presently on 1406 atm, I hadnt updated to 1427

Hi David, 

Yes, your licenses are currently stored in the iLok cloud.

BUT you can only access one VE Pro 7 license with an iLok cloud, so you will need at least one ilok key to set up a system with 2 VE Pro Servers. 

Best, 
Paul

Hi, I thought I would check-in regrading your progress on this. I too am having the same issues. Beyond the dropouts, my DAW will sometimes sit there spinning (beach ball) and VEP on the networked computer will become non responsive. Sometimes it will recover after many seconds (30-120 seconds). This happens frequently with ver 7. I also had no issues with version 6. 

I can do a continuous ping from the DAW computer to the networked computer with no pack drops. Also, as I'm RDP'd into the networked PC, everything else seems fine, except for VEP.

Thanks,
Mark

Hi MarkK, 

Please send us the details of your setup, so we can look into it: support@vsl.co.at!

Best, 
Paul

Hi Paul,

Thank you. I will send an email to the address you listed.

Thanks again, 
Mark

One thing I forgot to try was to set my buffer size to a larger number. So far this morning I have not had any problems. Let me monitor it for a while. If that seems to have done the trick, I will report it back here.

I am pretty sure that was the problem. My system ran all day yesterday with no issues. 

Thanks,,
Mark

Hi Mark, 

Thanks for the update, that's good to hear!

Best, 
Paul