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  3. iLok
  4. Change iLok user ID

  • Change iLok user ID

    L
    L
    Hi, I need to change iLok User ID in myVSL. because I added ID without @gmail.com I could not find any option that how to change iLok ID in myVSL. So could you please help me out how to change iLok ID in myVSL? Thanks,
  • michiM
    VSL Team
    michiM
    Hello lyjman, You've also sent a request to our support team, we'll finalize your request per email within your case number #482048. Kindly note, that our system reports your mail inbox as full, so maybe you'd like to have a look at it as well for further support. Best regards, Michael
  • michiM
    VSL Team
    michiM

    Hi lyjman,

    We've now assigned the requested iLok-ID to your account. Since your mail inbox still doesn't seem to receive emails from our support, hopefully you'll be informed this way via our forum.

    Best regards, Michael
  • BenB Ben moved this topic from General & Hardware on