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  4. Change the iLok ID in myVSL

  • Change the iLok ID in myVSL

    A
    A

    Hi, I had a very old iLok ID and forgot everything about it. So I created a new accout cause no access to old email and also the licenses are not importend (10 years old) a.s.o
    I connected my VSL to the new accout and it was not working. I can not deposit my licenses.
    After a while a found my old login datas and now I want to change the ID in my VSL but I have no plan how it works. There is no disconnect or e.g.
    Any ideas?
    Andreas
  • michiM
    VSL Team
    michiM
    Hello Andreas, since you‘ve also contacted us in the support case #477377, we‘ll continue there to sort this issue out. Best, Michael
  • BenB Ben moved this topic from General & Hardware on