Hello,
In many cases, our users mix up the Directory Manager and the Download Manager - could it be that this is the case here as well?
Can you post a screenshot of what you see?
Best,
Paul
Paul Kopf Product Manager VSL
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Hi Bernhard,
Did you activate your licenses in the iLok License Manager yet?
Here is more information for you regarding license management.
Our FREE INSTRUMENTS cannot be stored in the cloud, you have to choose between machine-based licensing or ilok Keys.
Best,
Paul