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  • Thank you for chiming in Jerry. What I have noticed is that load times seem to be vary from one day to the next. My workflow / app launch sequence is unchanged.


  • Hello, everyone.

    I confirm also that loading and saving times are longer since upgrading to iLok.

    I'm running a main pc / slave pc system, with Cubase 11 Pro.

    Everytime Cubase goes into autosave procedure, takes a lot of time for it to react again. That didn't happen using the eLicenser.

    Hope you can sort this out.


  • Just in case, I ordered a second iLok dongle for the slave pc. Hope it helps with troubleshoot. I'll post here the results. It seems like everytime Cubase 11 goes into autosave, the VEPro instances on the second PC take a lot of time on the save procedure. Almost like it's checking each Cloud license one by one. If there could be a way for VEPro bypassing the autosave function each time Cubase needs to do it, I think I could be happy with that. That or simply optimizing the procedure. Compared to the same operation but with the last eLicenser, I'd say it is taking 4 to 5 times longer.

  • Hi Guin - 

    Yes - the problem is particularly bad when working with Cubase and the latest VEPro. 

    If you're not already... to get faster saves maybe check out "decoupled" mode of VEPro. If you use that, a project save in Cubase or any DAW will be much quicker. You just have to remember to save the VEPro server project separately and load that up before opening your Cubase project.

    But even the connection to these decoupled instances is many, many times slower than it was with the eLicenser version. 

    Personally I've rolled back to the eLicenser version as the iLok version is currently unusable for me.

    The performance issues when working with VEPro iLok and Cubase/Nuendo:

    Extremely slow connection to VEPro instances (I tested with pared-down project of 128 instances decoupled with a Kontakt instrument inside each instance. VEPro 7.0.1113 connects to all instances in approx 12 seconds and VEPro 7.1.x takes 5 minutes 23 seconds.)

    Extremely slow switchover to MIXDOWN mode to do an offline bounce (With the same pared-down test project VEPro 7.0.1113 takes <10 seconds to switchover and begin the bounce. VEPro 7.1.x takes 2 minutes 14 seconds to begin the bounce and another 2 minutes 14 seconds at the end of the bounce to come out of MIXDOWN mode.)

    With this second problem, batch offline bounce and batch export events is basically unusable as the switchover to MIXDOWN mode and back happens with every event that’s rendered.

    The above are pared-down test projects. With a real-world project I'm working on, the problems are worse as there are more instances. 

    VSL are aware of the issue but it is not a priority for them to fix as it might be a third party issue (they mean Steinberg I assume?). But that's a bit hard to swallow as this problem was introduced with the change to the latest iLok version of VEPro without changing any other part of the setup.

    I might be wrong but this appears to be a regression of a problem that was fixed in an earlier version as the exact same issues were present and then fixed in a VEPro release. https://www.vsl.co.at/community/posts/t52574--SOLVED--Cubase-10-Super-Long-Load-and-Close-Times-VE-PRO-7

    Anyway - hopefully VSL will read your message and it will help increase the priority to fix it as it indicates that it's not just a single user with the issue. 


  • Hi, santamorphic,

    Good call with the decouple mode, thanks. That sure speeds up the saving session times on Cubase.

    Never had the need to use the decouple function before, but it's a good thing it's there. Saving the server status was actually something I already did by intuition.

    That said, I still hope that the good people from VSL will take its time to optimize the save times. It's understandable that switching from a licensing procedure to other will have its ups and downs, and things will get better with the following releases.


  • Yes. And among the perfect storm of new operating systems, new chipset on Apple, and switching to iLok. Yikes! It's a lot to juggle.


  • Just a quick update to this thread.

    I've acquired a second iLok dongle (2nd version), and after moving all licenses from cloud to it, didn't notice any loading/saving improvements.

    Anyway, I guess it's always good to have a second iLok dongle close, just in case.


  • Just for information as it might help others.
    I also suffered from very long loading times after switching over to iLok. I tried everything, even bought an iLok dongle, nothing helped much. Finally I completely reinstalled iLok License Manager (make sure to completely uninstall first). Don't worry about the licenses as they are safe in the cloud or on the dongle. Now my samples load faster again, feels like same speed as before the switch. Happy again!
    I found this by discovering that the PACE licensing Service (task manager windows) was taking quite some CPU during loading, but VEP did not do much, so PACE service somehow blocked the process in some bad state.


    Also notice that the longer "PACE licensing Services" is running the slower projects load. So it's good to restart computer or restart the service between loading projects.

    I'm running on Windows 11, Cubase 11 and VEP 7.

    Hope it can help others!


  • Good call, Thomas G!

    I uninstalled the Pace software from both main and secondary PC, and reinstalled it.

    Yes, it seems that finally the saving project time is similar as it was on eLicenser.

    Thank you!


  • last edited
    last edited

    Can VSL confirm this, please? Is this reproducible and the cause of long load, connection, switchover to MIXDOWN mode when working with Cubase/Nuendo?

    Thanks.

    @Thomas G said:

    Just for information as it might help others.
    I also suffered from very long loading times after switching over to iLok. I tried everything, even bought an iLok dongle, nothing helped much. Finally I completely reinstalled iLok License Manager (make sure to completely uninstall first). Don't worry about the licenses as they are safe in the cloud or on the dongle. Now my samples load faster again, feels like same speed as before the switch. Happy again!
    I found this by discovering that the PACE licensing Service (task manager windows) was taking quite some CPU during loading, but VEP did not do much, so PACE service somehow blocked the process in some bad state.


    Also notice that the longer "PACE licensing Services" is running the slower projects load. So it's good to restart computer or restart the service between loading projects.

    I'm running on Windows 11, Cubase 11 and VEP 7.

    Hope it can help others!