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  4. Repair function in Vienna Assistant not working properly

  • Repair function in Vienna Assistant not working properly

    N
    N

    Hello !!

    I recently shifted to Vienna Assistant and downloaded all the ilok libraries. One of my libraries got deleted after installation due to some issue and I am unable to download it again as the repair function is asking me to locate library or delte library, when i click on either of the options, nothing actually happens so I am unable to re download the library.

     

    Please guide on how I can fix this 

     

    Thanks

    N
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Please restart the Vienna Assistant and install the latest version.

    You should see the option to "Re-Install" in the context menu of each product. 

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support