[SOLVED] I can't enter my iLok ID in either Safari or Chrome

[Ashermusic]

I log-in and when I click on that box to type it in, nothing happens.

I really want to transition from the e-Liscenser already.

[Paul]

Hi Jay, 

I checked your account and you should be good to go. 

If that's not the case, please contact us: support@vsl.co.at

Best, 
Paul

[Ashermusic]

All worked fine, but now I cannot seem to load my server projects.

I get an alert saying "The Project you are trying to load is invalid."

 And when I try to dig in an individual one, it won't let me, it says its invalid and I see an e-Licenser error message about Synopsis.

 

UPDATE:

I uninstalled the e-Licenser software and that fixed it.

[Paul]

Hi,

If your music computer is offline, you need to have your eLicenser key connected to your computer to open any custom presets and projects (as they were saved with eLicenser copy protection). 

Once you saved your files with iLok protection, you do not need the eLicenser key/licenses anymore.
If your music computer is online, this is handled automatically. 

Best, 
Paul