VSL license

[Gppp]

Hello everybody, I have one very simple question: on how many computers I can use the VSL license I have purchased? I have one Vienna Key, do i need to buy another one in case I could use the same VSL license on a second computer?

Thank you in advance.

Giuseppe

[Paul]

Welcome Giuseppe, 

There is ONE license for each product, which can be used on one key and one computer at a time. For secondary licenses (that only you can use!), you can contact our sales team, we will make you an offer: sales@vsl.co.at

Best, 
Paul

[Gppp]

Thank you. Does "one computer at a time" mean that I can't use the license on more than one computer at the same time, or that I can use that license only on one specific computer?

[Paul]

Hello, 

Yes, that means that you cannot use your license on more than one computer at the same time. 

Best, 
Paul

[Gppp]

That's great. Now, I tried to use on my second computer - not at the same time - the license and the only Vienna Key I own, but unfortunately it didn't work. Maybe I need a second Vienna Key?

[Paul]

Hi Gppp, 

Did you make sure that all components were installed on that second computer?

- eLCC Software
- VSL Software
- VSL Sample Content, correctly assigned

Do you see your license when you open the eLCC software, when your key is connected? Did you try different USB ports?

Best, 
Paul