Vienna Symphonic Library Forum
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    @badibeat said:

    Activating TLC (Theft/Loss Coverage) on an iLok means to my understanding that all licenses on the iLok become temporary for 90 days from the last time the driver can contact the server while the iLok is connected. So if an iLok is stolen or abused it will only function for 90 days, after which the licences expire until they are re-activated by connecting to the server. This reassurance for the vendors allows Pace to issue new permanent licences to you, in addition to the short lived temporary licenses you get from ZDT (Zero Downtime) alone.

    TLC does not turn your licenses into temporary licenses. All that 90 day thing is how long you are covered by TLC. If the iLok server hasn't seen your iLok in 90 days that TLC coverage goes away. You still have permanent licenses.


  • Thank you for the clarification. So I mixed that up some.


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    @Another User said:

    If you enable the TLC option, your iLok will need to be seen by our server at least once every 90 days for a Refresh operation. This Refresh enables your licenses to continue working for an additional 90 days. If the iLok is not seen by our server by the end of the Refresh period, the licenses on it will cease to authorize your software. Using iLok License Manager to do the Refresh operation will immediately reinstate your licenses.

    You still have the license, but you need to get online once to re-enable them, so they keep working another 90 days.


    Ben@VSL | IT & Product Specialist
  • Ben,

    Any update on the iLok move ETA?

     

    Cordially,

    Tunai


  • Hi Tunai, 

    We'll keep you up to date in this thread for sure! 
    Once everything is in place and thoroughly tested, which will take some more time. 

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • This is great news! Can't wait for this. Just got the new MacBook Pro so one less dongle is a good thing :)


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    @pianoomann88 said:

    This is great news! Can't wait for this. Just got the new MacBook Pro so one less dongle is a good thing 😊

    Agreed, I will not sorry to say goodbye to my Steinberg keys.


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    @Paul said:

    1) You don't have to decativate your eLicenser licenses. You CAN use both at the same time. Great, right?

    So does that mean we're getting two licences for every product we own? i.e. keep my main PC on eLicenser and my laptop on iLok Cloud?


  • Hi clruwe, 

    You will get converted iLok licenses for every eLicenser-protected permanent license that's on your account. 
    So, technically, you will have 2 licenses. And yes, you can run the corresponding products in 2 environments. 

    Bear in mind that our that there will be no new products or software updates for eLicenser-protected products once we have made the transition to iLok, but of course existing systems will continue to work.

    EDIT: As mentioned before in this thread, the following products will NOT be available on iLok: Vienna Ensemble Pro 3/4/5/6, Numerical Sound FORTI/SERTI and ISP:IR (discontinued in 2014).

    Best,
    Paul


    Paul Kopf Product Manager VSL
  • I've become a USB license-dongle convert!

    I use my iMac as a dual-boot system and have various machine-based licensing systems. It appears these licensing systems and a lot of my other 3rd party software insist on treating my two boot drives as two different "computers". This has led to a lot of inconveniences - and serious issues in the case of Waves and CodeMeter licensing,

    And yet in the midst of all these asinine problems involved in dual-booting, I've been able to rely upon two things without the slightest fuss or bother:- VSL licensing, and the VSL location databases for VI and Synchron sample libraries (spread across the 2 boot drives plus another drive).

    So I'll be going for the iLok dongle when the time comes. Even if the iLok Cloud wasn't so tyrannical I'd still prefer the dongle. (I have plenty of powered USB ports thanks to my big Sabrent hub.) All I ask is that the iLok system provides me with the same totally hassle-free and dependable service as my eLicense system.

    Never ever thought I'd be a dongle fan!


  • Very interesting, thank you Paul. I suppose the only remaining question is how often does iLok need to connect to the cloud once you've open a project? Assuming I'm away from Wi-Fi on my laptop, I can always use my phone to tether a quick connection, but will I require it continuously during the work session and if so, how will this affect latency and similar issues?

    All the best!


  • Hi Paul,

    During the purchase  process there's an option to buy an eLisencer too. Just the thing to bring the purchase up a little to qualify to use a voucher. But there's no reason to be buying more eLisncers. Please consider offering the purchase of an iLok dongle as an alternative.

    Thanks!


    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
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    @clruwe said:

    Very interesting, thank you Paul. I suppose the only remaining question is how often does iLok need to connect to the cloud once you've open a project? Assuming I'm away from Wi-Fi on my laptop, I can always use my phone to tether a quick connection, but will I require it continuously during the work session and if so, how will this affect latency and similar issues?

    All the best!

    When using iLok Cloud it has to have a continuous connection; no dropouts at all. Lose that connection and you're stuck. Best to get a physical iLok and then you don't have to worry about iffy internet connections. Latency doesn't enter into this discussion.


  • Right, so the cloud is not very useful then... Especially on WiFi.


  • I have not yet tested it on my notebook, but to my knowledge you have a certan grace-time until you need to reconnect to the internet. You will get a warning as soon as the connection is lost, and this should give you enough time to save everything and fix your connection.


    Ben@VSL | IT & Product Specialist
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    @clruwe said:

    Right, so the cloud is not very useful then... Especially on WiFi.

    Cloud anything is not useful or reliable


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    @Ben said:

    I have not yet tested it on my notebook, but to my knowledge you have a certan grace-time until you need to reconnect to the internet. You will get a warning as soon as the connection is lost, and this should give you enough time to save everything and fix your connection.

    A lot depends on how often the cloud gets checked/polled. I know it's barely a matter of seconds when I've tried it and PT dies. Nowheres near enough time to save. That was just a test to see what would happen. This is from home base and I'm just 10 feet from my router.


  • If user does not have ilok usb device, would you provide for those who own VEP6 with old eLicenser for free?


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    @Lionberg said:

    If user does not have ilok usb device, would you provide for those who own VEP6 with old eLicenser for free?

    I doubt it. Why not just buy an iLok? There's a lot of programs that use iLok and sooner or later you're going to need one. Besides - which eLicenser are you asking about - the s/w one or the hardware one? VEPro needs to see the hardware dongle and won't work with the s/w version as I recall.


  • Hello Lionberg, 

    VE Pro 6 will not be available for iLok at all. There will be great upgrade options to VE Pro 7!

    Best, 
    Paul


    Paul Kopf Product Manager VSL